Return Policy

At My Wound Care Supplies, we are committed to ensuring your complete satisfaction with the products you’ve ordered. If you find yourself unsatisfied with any of our products, we’ll work with you to process your return.

Returns Eligibility

• Timeframe: You can return items within thirty (30) calendar days from the date of purchase.
• Reasons: If you no longer want or need the item you ordered, you are responsible for the shipping charges related to returning the product.

Coordinating Returns

• Contact Us: To initiate a return, please coordinate with a member of our team. You can reach us via email at email@mywoundcaresupplies.com or by dialing 888-888-8888. We’re here to assist you throughout the return process.

Address for Returns

Ship all returns to:

My Wound Care Supplies
7003 Valley Ranch Drive
Little Rock, Arkansas 72223

Missing, Defective, or Damaged Products

• If the product(s) you ordered are missing, defective, incorrect, or damaged, please notify our team within 72 hours. You can reach us via email at email@mywoundcaresupplies.com or by calling 888-888-8888. We’ll promptly address the issue and provide you with a shipping label for the return.

Return Condition

• All returned items must be in their original shipped condition and in the original packaging:
  • Unopened
  • Not used
  • No broken seals
  • No writings or markings on boxes containing items or on the items themselves
  • All parts and accessories must be included in the original packaging

Refunds

• Once we receive the returned item, we will inspect it and approve the refund for the returned items.
• If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

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Please feel free to reach out if you have any further questions or need assistance with your return. We’re here to help! 😊